Avoiding vs. choosing how to engage in difficult conversations
Have you ever participated in what you knew would be a difficult conversation even though you knew it wasn’t a good time? You may have been distracted, in a bad…
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Give ideas a chance: Overcoming inertia in your credit union
If your credit union is running smoothly, why should you make any changes? Do you really need to redesign your app, transform your branches, or shake up your product offerings?…
