Rethinking what it means to be member centric
Day four at the CUES CEO Institute I at Wharton asked us to rethink something we say often in credit unions: putting members first. Led by Professor Peter Fader, with…
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It wasn’t about the coconuts
Yes, coconuts. On day three of CUES CEO Institute I, coconuts were on the agenda. It was part of a negotiation simulation led by Professor Eric Max, and it was…
