News Archives

Schools: Credit unions are ‘friends’ on financial journey

Schools: Credit unions are ‘friends’ on financial journey

Chartway Credit Union President/CEO Brian Schools, who will chair the transition board of America's Credit Unions, wrote that credit unions are the best friend a consumer can have when it comes to securing a [...]

House passes resolution to block 1071 rule

House passes resolution to block 1071 rule

The House Friday passed a Congressional Review Act (CRA) resolution with bipartisan support to block the CFPB’s rule that would require credit unions and banks to collect demographic data on small businesses that apply [...]

Reimagine your MX

Reimagine your MX

Why go to a restaurant when you can easily order delivery? Why see a live show, drive a convertible or choose the scenic route? Because experience makes a difference, rapid changes in what consumers expect [...]

The wisdom of elders

The wisdom of elders

In talking with a retired CEO who still follows credit union events, I asked how his perspective had changed. “I don’t feel the intensity or nuances from the grind of the day to day.  . . [...]

Curing procrastination – “Eat the crust first”

Curing procrastination – “Eat the crust first”

Procrastination is a common challenge that affects people at all levels of leadership. Overcoming procrastination is crucial to achieving maximum productivity, meeting deadlines, getting the important things done, not just the urgent things, and executing [...]

What makes for a ‘sticky’ credit card rewards program?

What makes for a ‘sticky’ credit card rewards program?

Credit unions have long been known for their commitment to customer service. But in an increasingly competitive financial services landscape — where providers ranging from big banks to fintechs are focused on delivering customer value — credit [...]