Mistakes—Are you making enough?
In the annals of business lore, a legendary tale recounts an IBM executive's million-dollar mistake. Dreading the CEO's wrath, the executive prepared a resignation, only to be met with Thomas…
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“Here’s the story”: What merging credit unions can learn from The Brady Bunch
A funny thing happened while I was conducting a focus group of combined staff members from two credit unions that had recently merged: I started thinking about “The Brady Bunch.”…
