The executive benefits landscape is changing rapidly. This was evident at the 2024 CUES Symposium in Nassau, Bahamas, where roughly one in four sponsors were executive benefits providers. CUES Symposium was a great place to [...]
The pandemic forced a near-overnight explosion of digital commerce. Four years later, there’s not much we can’t do online. Even fairly involved tasks, like seeing a doctor or renewing a passport, can now [...]
Carlene Alexander, VP/DEIB & global diversity officer at United Nations Federal Credit Union, is responsible for using a DEIB lens to develop and implement its workforce, workplace and marketplace initiatives. The $8.9 billion [...]
For many, a nagging sense of worry about bills, debt and the elusive security of "enough" hangs heavy in the air. This financial stress, as studies by the American Psychological Association have shown, impacts a [...]
The business press produces a constant stream of articles discussing organizational culture. We see almost daily messages about the challenges and dynamics of culture, as well as the growing emphasis on creating an ethical culture [...]
Credit unions have long been recognized as leaders in consumer trust, maintaining a reputation as safe and reliable partners for their members. To uphold this trust and stay aligned with evolving consumer expectations for seamless [...]
Credit unions only exist for the benefit of members, but empowering members requires more than good intention. Similarly, the creation of corporate green objectives includes more than meeting compliance initiatives or producing sustainability reports, and [...]
The financial services industry faced intense challenges in 2023, such as high interest rates, staffing shortages and liquidity, to name a few. To remain competitive, financial institutions were forced to increase deposit rates, sending more [...]
I recently had a conversation with a credit union CEO who I’ll call “Sam” for the purposes of this article. Sam was concerned with the performance of his supplemental executive retirement plan. Sam explained [...]
Managing people takes a lot of time, energy and effort. Maximizing the time you spend with employee will help you increase engagement and productivity on your team while ensuring you have time to juggle the [...]
Isaac Newton is said to have said, “Tact is the knack of making a point without making an enemy.” With this statement, Newton, famous for inventing calculus and for his work on forces during the [...]
Credit unions face unique challenges that require unique and innovative solutions, particularly when it comes to contract negotiations. The success of these negotiations hinges not only on securing favorable terms but also on managing these [...]
Financial wellness tools, member engagement and deposit growth strategies in a microeconomic environment are dominating discussions for financial institutions, especially credit unions. Loan demand is slowing as interest rates rise. Delinquency rates are also ticking [...]
Keeping pace with rapid changes in the economy and financial services industry is a challenge for today’s credit unions. CUs need to be agile in responding to the competition. They must stay current with [...]
We all know about the “feedback sandwich,” the idea that you start a feedback session with a compliment, move to the area of concern, then end with another compliment. But some experts are saying it’[...]
