Shining a light on financial inclusion
You don’t have to be Jewish to join Lighthouse Credit Union, the first new credit union to be approved in Ontario in more than a decade. “We will not turn anyone away,” says Michel [...]
CUES News Archives
The state of cannabis banking in the credit union space
With many states legalizing the sale and use of cannabis for medical or recreational purposes, cannabis is a lucrative and growing area of industry. With more states set to change their cannabis laws in the [...]
There’s no such thing as vendorship
At Edge, we refer to our clients as “client-partners.” We refer to our employees as our “team.” These terms make a difference in how we see and treat each other as well as how each [...]
Tech Time: Why one rail shouldn’t rule them all
In the current economic climate, having access to funds in real time is more important than ever, both for consumers and businesses. Credit unions are taking note, as nearly 30% of credit unions plan to [...]
Good Governance: Recruiting members to your board
Finding potential candidates to serve on the board of directors is an ongoing challenge for many credit unions. Being proactive in your approach will help bring diverse perspectives and fresh voices to your board for [...]
Purposeful Talent Development: Visions’ vision for growing its people
I spent 12 years leading sales teams and developing sales representatives at Disney. The main focus of my role was talent development. Since Disney is an organization with vast resources, in my work there I [...]
Same long-term goal, but different choice of executive benefits plans
Achieving your mission is not possible without the right leadership. As leaders, you can lay out a compelling vision and foster a culture that encourages and motivates people to action. Culture alone, however, is not [...]
Emerging into leadership
What better way to convey the value of the CUES Emerge leadership program and its predecessor program, the Next Top Credit Union Executive, than to ask the participants themselves? CUES, together with its partner, Currency [...]
Prepare for growth by focusing on three key areas—and the talent for them
The Emergency Economic Stabilization Act of 2008 was a watershed moment for credit unions. The overreach of banks had been exposed, and EESA put regulation in place to prevent it from ever happening again. In [...]
Leadership Matters: On video games, strengths and opportunities
Do you ever play video games? Yeah, me neither. I’ve never really been good at them, but when I have played them, it’s been a nice distraction. The best part is when I [...]
The ‘why’ matters when targeting younger members
Targeting younger members is so common that you could say it’s ubiquitous, but the reasons why are often fuzzy. Gaining traction with this group in a way that benefits both younger people and the [...]
Lending Insights: A young pro’s views of development program
CUES member Bill Vogeney, Ent Credit Union’s chief revenue officer and the usual writer of this column, has shared his positive views on our EntRANCE lender development program in the past. “RANCE” in the [...]
Six ways to maximize your credit union’s website
Having a web presence isn’t what it used to be. The days of a landing page with a few photos, some elevator music, your contact information and a customized dot com are long behind [...]
Inside Marketing: How credit unions can recession-proof digital marketing strategy
Although reports indicate that the U.S. produced 528,000 jobs in July, those paying attention to recent headlines are well aware that the economy is on the cusp of another recession. Inflation is at [...]
NextGen Know-How: Everyone has a story
The past month has been challenging for my family. My nine-year-old son has been sick since early August, and we have been visiting many doctors. He has had several medical procedures to determine what is [...]