CFO Focus: Not the dreaded ‘D’ word
“I am really concerned about these long assets!” –At least one member on your board The year was 1996, and I was in an asset/liability committee meeting early in my career. The topic of [...]
CUES News Archives
NextGen Know-How: Your 2022 leadership checklist
Many of us look forward to a fresh start at the beginning of a new year. The past two years have been chaotic, stressful and challenging for most of us, and credit union leaders have [...]
How to avoid burnout early in your career
Let’s be real here… Burnout is a problem no matter your seniority! But there’s a reason why I’m focusing on early career professionals in this post… They haven’t had the time [...]
Diversity Insight: The complexities of code-switching
Most white Americans have never joined a meeting to find they are the only person of their race in attendance, so it can be hard for them to understand why Black executives feel dismissed and [...]
What’s NEXT for talent leadership?
Successful credit unions have long adapted to market conditions. As interest rates have changed, they’ve re-examined their loan portfolio concentrations. As new players have come into the market, they’ve introduced new, competitive products [...]
Your data is only as secure as your third-party providers
Your reputation as a reliable steward of your members’ personal financial information today doesn’t rely solely on your internal data security program—your reputation also relies on any third parties you give access to [...]
Baby showers for male employees promote goodwill and gender equity
The Zoom chat went wild with messages of support when panelist Jill Nowacki, CEO of Humanidei + O’Rourke suggested during the first-ever CUES RealTalk! program that organizations could set the tone for gender equity by [...]
Staff-inspired RealMe card program serves members and builds loyalty
The names each of us have matter a lot in how we present in the world. Some people get nicknames early in life that are used so much that their given names only crop up [...]
A focus on the BSA/AML whistleblower provisions
We are all aware of the great changes that have been occurring over the last couple of years. There have been many changes to our lifestyles, changes to our working environments, and it is true [...]
This credit union’s members can add their driver’s licenses to their mobile wallets
Imagine you’re hitting the road to your credit union and a store or three, and in your pocket is just a set of keys and your smartphone. No wallet. No problem. It might not [...]
Coveted member data
Credit union managers grappling with privacy are finding that it is at once a marketing issue, a compliance issue and a security issue. Privacy in Marketing Using vast amounts of personal data to support targeted [...]
Good Governance: Identifying problematic board members
Having a high-functioning board of directors is essential at any time. It is especially vital in navigating times of economic uncertainty in which many small businesses, families and other credit union customers are coping with [...]
Purposeful Talent Development: Prepare for the coming challenges of 2022
The pandemic and societal pressures have disrupted workplaces and more specifically, the relationship between employees and employers. This begs the question: What further changes can human resources and talent and development leaders anticipate amid the [...]
Mother’s rules—to show up and step up—promote top performance
Manley Feinberg told the more than 500 in-person and remote attendees of Directors Conference earlier this month about how his mother’s two rules are rules we should all live by. What were those rules? [...]
Tech Time: Upgrades are coming—but at what cost?
Despite concerns about upfront costs, a growing number of smaller financial institutions are preparing to implement technological upgrades, such as online loan closings and automated underwriting. A recently released survey of community banks, conducted by [...]