A robust referral program strategy is pivotal for sustained growth and customer engagement. It taps into the influential force of satisfied customers advocating for your brand and fosters a network of loyal brand ambassadors. By [...]
America’s Credit Unions Chief Association Services Officer Todd Spiczenski is excited to welcome the credit union industry to Washington, D.C., to advocate with a unified voice for the first time as the new [...]
In case you haven’t noticed, vendor management is an ever-increasingly complex task for credit unions and credit union service organizations. Creating and supporting a viable vendor management program is both more important and more [...]
In an era of economic volatility and uncertainty, being well-informed and educated in managing personal finances is critical to long-term success. Still, it is seldom prioritized in our school system’s curriculum, and many Americans [...]
When I first stepped into the role of President/CEO, I carried a playlist of optimism featuring Eric Clapton's "If I Could Change the World" and John Mayer's "Waiting on the World to Change." The [...]
Career paths create a way that employers can show employees that they are not stuck in a dead-end job and instead have opportunities to learn, develop and grow. Career pathing starts with employees identifying their [...]
Biometrics — like fingerprint, facial, and voice recognition, along with dynamic security tokens — may promise a future of seamless and more secure banking experiences. Recent data highlights growing consumer acceptance of biometrics, with 44% of Americans [...]
An effective community bank or credit union strategic planning session requires an effective facilitator. You can have the perfect day picked out, the right location booked and all the best minds in one spot…but [...]
Credit and debit cards provide convenience for consumers, but they come at a steep price for retailers. As fraud attempts rise exponentially and processors hike their fees, the true cost of accepting plastic continues to [...]
A blowout earnings report from AI darling Nvidia (NVDA) sent stocks to record highs last week. New inflation data will test that rally in the coming days. The S&P 500 (^GSPC) and Dow [...]
This week, lawmakers return to Washington with plans to tackle some government funding items set to expire March 1 in order to avoid a partial government shutdown. America’s Credit Unions will continue to keep [...]
Credit unions are among the few institutions where consumers can go to save on fees and interest rates for different banking services and loans. These not-for-profit cooperative financial institutions are owned by their members and [...]
Thank you for tuning in to The CUInsight Network, with your host, Lauren Culp, President & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the [...]
As the vibrant sounds of Nashville, TN, set the stage for this year’s MeridianLink LIVE! forum, we’ve harnessed the inspiration for a unique perspective on lending experiences. In this article, we're turning up [...]
Money matters are top of mind for a lot of people today. Clickable economic headlines, charismatic financial influencers and the rising costs of nearly everything are definitely contributing to consumers’ increased financial anxiety. Worry often [...]
