Since day one, Golden 1 Credit Union has been committed to the credit union difference—people helping people. With that philosophy, what started in 1933 with 22 members and less than $2,000 in assets [...]
Not every credit union has the expertise or financial capability to build its own risk management department. In that case, they can turn to a third party for assistance. At CUES Supplier member Rochdale Paragon [...]
Deciding how to safeguard your credit union’s loan portfolio can seem like a complicated decision. In the midst of all the other duties and responsibilities of running your business, it can be tempting to [...]
In my more than three decades of speaking and leading workshops on impostor syndrome, I’ve spoken to an estimated 500,000 people. Up until just a few years ago, I always ended my talks [...]
In-person learning is back! This is a celebration, to be sure. The period of pandemic restrictions has felt long to many—like me—who love to connect with CUES members, learn in person and check [...]
If you think it’s time for someone to put serious brain power and artificial intelligence tools into producing better chatbots and robotic interactive voice response for credit unions, there’s good news. Two bright [...]
During this pandemic, a lot of things have been out of our control. But one thing that has stayed squarely within our sphere of influence is our own development. If you haven’t already taken [...]
A couple of weeks ago, I had professional business photos taken at my home. I always dread photos because I am not a natural smiler. Even when I was a kid, when I posed for [...]
In late May, the National Credit Union Administration board approved a final ruling on derivatives use that aims to offer some federal credit unions more flexibility to manage interest rate risk. Credit unions that are [...]
In April, Earth Day turned 51—a bleak and sombre milestone, more than a celebratory one. The decade 2011-2020 was the warmest on record. Global temperatures have risen 1.2 C, due to carbon dioxide [...]
The financial services industry had a landmark year in operational transformation and, whether due to safety concerns or due to necessity by lockdowns, consumers have changed since Q1 of 2020. Credit unions were uniquely challenged [...]
What motivates CUES member Bill Vogeney, chief revenue officer at Ent Credit Union in Colorado Springs to find time in his hectic schedule to help a group of smaller credit unions all the way across [...]
I’ve been in the credit union industry for more than 22 years. Throughout those years, I’ve been searching for all kinds of diversity … diversity of thought, action, operations, ethnicity, community, sexual orientation and [...]
No matter the industry, businesses and consumers alike look to technology to simplify their lives. Of course, that’s also the case at credit unions, particularly when it comes to fintechs, aka financial technology companies. [...]
At the end of each mortgage transaction, we are given the opportunity to be a part of the most exciting part of buying a home—receiving the keys. The excitement can often be clouded by [...]
