To keep pace with rapidly evolving member demand for digital financial services, credit unions are working with more third-party providers than ever before. Falling under the large and somewhat nebulous umbrella of “fintech,” these partners [...]
Buying a bank is a little more complicated than merging with another credit union, CUES member Don Cates discovered, especially when regulators move the goalposts and a pandemic hits just before the completion of the [...]
Just like an optical illusion, this statement, developing leaders who lead differently, can be viewed in two ways. One is through a diversity and inclusion lens, seeing leaders as individuals that bring different skills and [...]
Over the past several months it's been hard to ignore the seemingly constant stream of news regarding states enacting new or updated legal cannabis programs. A notable example is March 31, 2021, when the state [...]
On the one hand, mergers are a key way for credit unions use to grow so they can serve more members and benefit from economies of scale. On the other hand, the seventh international cooperative [...]
Why is it that mid-level managers from a variety of areas—sports, healthcare, sales, banking, insurance, manufacturing, churches, non-profits, academia and the military, to name a few—who appear ready, willing and able to succeed [...]
Kaseya is the latest company to be victimized by a cyberattack. Like the SolarWinds eventearlier this year, this attack not only affects Kaseya but also hundreds of its clients. A remote monitoring and management tool, [...]
What makes us trust one person but not another? When we say someone is “credible” but another person isn’t, what has either of them done to secure those titles? Is credibility something that can [...]
For decades, credit unions have set themselves apart from their bank competitors through focusing on superior levels of service to their membership, driven in large part by hyper-specialization in serving a particular professional, demographic or [...]
Transitioning into a leadership role for the first time can feel overwhelming and uncertain. More often than not, new managers aren’t provided training on where to focus their time and energy for successful leadership. [...]
Contrary to popular belief, members of Generation Z can’t simply be looked at as the “new millennials.” This generation of young people, born between 1997 and 2012, according to Pew Research, is unique and [...]
Employers across the country are planning for a “post-COVID” world and, while many companies and employees intend to return to the office, many have adjusted to remote work, requiring companies to develop hybrid workplace options. [...]
The old debate over the primacy of best-of-breed tech stacks versus an all-in-one platform was resurrected during the global pandemic. As the industry struggled to keep up with unexpected loan volume, many of the new [...]
Describing 2020 as “weird” is like saying the distance to the moon is “far.” It does not do it justice. A weird headline that was an attention-grabber in 2020 was the astronomical rise of bitcoin [...]
Tim Sanders wrote about the importance of increasing your organization’s “likeability factor” in his book by the same name. In the book, he writes, “Our nation is so focused on efficiency and productivity that [...]
