The Consumer Financial Protection Bureau’s COVID-19-pandemic-related rules continue to evolve as America reopens for business. Notably for credit unions, the Federal Housing Finance Agency’s foreclosure moratorium on government-sponsored enterprise-related mortgages is scheduled to [...]
It seems like just yesterday (okay, it was a year ago) that I had just written a blog declaring the death of surge deposits—significant and abnormal deposit growth with uncertain long-term stability that financial [...]
Todd Robertson, SVP/business development for ARGO, Richardson, Texas, says that today’s digital, pandemic world has forever changed how consumers interact with their financial institutions. And it’s forced the financial services industry to [...]
In the hundreds and hundreds of interviews we conduct each year with credit union directors and senior management, we always probe the question, “What does the board of the future look like for your credit [...]
The age-old question of how to keep employees engaged was put to the test in 2020. With offices closed and stay-at-home orders in place for months, many credit unions and other industry organizations were forced [...]
One of my favorite quotes about creativity comes from entrepreneur Marie Forleo, who coined the tagline “Create before you consume.” Now, upon first reading, you might think this only applies to those who are in [...]
The COVID-19 pandemic will be remembered in the future as one of the most uncertain times faced by individuals, organizations and industries around the world. From unique lockdown measures to social distancing practices and racing [...]
Last month, I shared some ideas on how to increase loan growth. Sharpening your pricing pencil was one I mentioned, but to price correctly, you must be committed to an analytical approach. The COVID-19 pandemic [...]
If someone asked me to define the credit union “brand,” I would say that credit unions are not-for-profit financial institutions focused on improving the financial lives of their communities. I must be honest, though. While [...]
All signs show that the U.S. economy is emerging from the never-before-seen domestic and global economic shutdown caused by the COVID-19 pandemic. Signs of Recovery The U.S. gross domestic product grew at 6.[...]
One of the challenges I faced when I was first promoted to a management role was managing a co-worker who, up until my promotion, was a peer. Although she was supportive, it was uncomfortable and [...]
Take your credit union hat off and let’s walk in the consumer’s shoes for just a moment. When you think of financing a home, what is the first thing that comes to mind? [...]
There are many big, bold changes that organizations can make to advance their work in the diversity/equity/inclusion space. But in this article, we’re going to focus on really small changes that you [...]
You can use how you are different to empower yourself and others to move your career forward. But not everyone knows how to discover what makes them unique and how to put that to work [...]
How credit unions should reopen physical locations after the pandemic is part of a larger question, says Larry Pruss, SVP of CUESolutions Bronze provider Strategic Resource Management Inc., Memphis. That question is: “How have members [...]
