Even if your credit union had a short-term plan for managing excess liquidity that built up in the early months of the coronavirus pandemic, it’s probably time to consider long-term strategies to bolster income [...]
We’re all aware that 2021 could be a lean year for earnings, given that loan losses are expected to increase, the low rate environment is expected to continue, and the unknowns seem to outnumber [...]
Regulatory compliance monitoring can be automated reliably up to a point. Technology has made it far easier for most credit unions to button down the compliance required around onboarding members and initiating loans, notes Marcus [...]
If you follow the latest homeowner trends, today’s autumn 2020 housing market is unlike any other for many reasons. The pandemic and its toll on the economy never suffocated the housing market. Here’s [...]
Credit union leaders everywhere seem to be asking the question, “How do we make our board meetings more effective and more engaging?” To answer that question, I think you have to first look at the [...]
There is obviously a lot of confusion regarding the forgiveness issue for the U.S. Small Business Administration’s Paycheck Protection Program loans. The ultimate fallout of this is the significant non-productive time requirements lenders [...]
The COVID-19 pandemic provided the impetus for a lot of members who had been reticent about digital channels and payments to try them out—and for their credit unions to start planning the next steps [...]
As the only credit union organization dedicated solely to talent development, CUES has spent 2020 doubling down on its understanding of how to best offer online learning events and programs. While we all love in-person [...]
As we navigate through the last two months of a year that has been defined by such phrases as “unprecedented,” “the new normal,” and simply “it’s 2020,” it is challenging to focus on the [...]
In this video, Linda Hill discusses several paradoxes that exist having to do with innovation, including fostering the need to experiment and discover while still meeting deadlines. Hill is the Wallace Brett Donham professor of [...]
Mortgage rates reached record lows due to the COVID-19 pandemic. With interest at a bargain, homeowners are looking to refinance. Refinances accounted for about 65% of all mortgage applications in August, according to the Mortgage [...]
Let’s begin by stating the obvious: This will not be a normal election season. As it has for so many aspects of everyday life, COVID-19 has radically altered the basics of voting—from a [...]
Every human has four endowments; self-awareness, conscience, independent will, and creative imagination. These give us the ultimate human freedom. . . the power to choose, to respond, to change.” - Steven Covey The dualistic strengths-versus-weaknesses perspective so [...]
The pandemic has caused an uptick in digital demand, including certain features within banking apps. Members are demanding functionality that provides easier and faster transactions that are more convenient overall. Credit unions are rolling out [...]
With today’s world gone so fully digital, there has never been a more relevant time to elevate the discussion on effective communication. After all, the growth, success and loyalty of members to your credit [...]
