One absolute in life is that downturns in the economy are inevitable. Currently, the global economy is moving lower into an economic valley that could negatively impact your members—and, therefore, your credit union. If [...]
Does $300 million in damages get your attention? That’s the total damages assessed against Wells Fargo by two separate Texas juries in two separate actions brought by USAA. These two actions alleged that Wells [...]
The role of the chief executive officer has changed drastically over the past decade. Where CEOs once focused on such traditional duties as running the credit union and overseeing operations, they are now responsible for [...]
The rapid consumer adoption of advancements in technologies—and the complexities that accompany this—make relevancy and sustainability simultaneously exciting and daunting for many businesses, including credit unions. A significant key to success in this [...]
A top strategic initiative for credit unions is to improve the quality and volume of member financial education they offer. As a movement we can only read so many headlines like “the average American doesn’[...]
Brand awareness and effective marketing are crucial elements of growth for every organization, including credit unions. But staying on top of the latest trends and strategies can be challenging, especially as consumer expectations and technologies [...]
For the past several years now, 93% of digital attacks attempt to exploit the human factor, according to a recent study by IBM. People represent the “human factor” in the crosshairs of cyber attackers. The [...]
Fail! It is a strong word choice for a headline but, unfortunately, not far from the truth. A recent survey conducted by executive search consultancy Russell Reynolds of 234 diversity executives employed at companies on [...]
Before the new year began, my husband and I took a mini-vacation to a bed and breakfast in West Virginia to relax and unwind. With three young kids at home, it’s not often we [...]
A survey conducted with 400 talent management leaders found that the No. 1 most valued skill in leaders today is strategic thinking. Unfortunately, research with 154 companies found that only three out of every 10 [...]
For employers large and small, the employee retention struggle is real. While throwing money at the problem may seem like a logical solution, we know modern employees value purpose, growth and impact more than fat [...]
Having an outstanding digital experience in banking is attractive to just about everyone these days. Most mobile-first account holders want to experience banking digitally and do so in an Amazon-like way. Meanwhile, most financial institutions [...]
Diversity and inclusion training is no longer a well-intentioned afterthought, and for good reason: the 2019 L&D Report from findcourses.com confirms that the fastest-growing companies are 72% more likely to have high [...]
Car prices are going up—with average cost of a new vehicle reaching $37,000 in 2019, according to Kelly Blue Book. In response, consumers are buying more used cars. They’re also holding onto [...]
Do you make New Year’s Resolutions? I do, though I call them intentions. I make intentions throughout the year, most often at the beginning of each new season. I like to spend a few [...]
