According to BalancedComp’s annual salary and incentive survey, the average employee turnover rates for banks and credit unions peaked at 19.7% in 2018. Unlike banking and tech firm competitors, credit unions are known [...]
As job surpluses, quit rates and employee turnover rates continue to rise, so too does the need for employers to attract and retain employees. These factors have led to increases in employee expenses in the [...]
Later this year, CU Management will publish highlights from the CUES Executive Compensation Survey. Last year we reported that the median CEO total compensation for all assets was $289,576, with a predictably large gap [...]
Digital has magnified the marketer’s playground, providing both new tools and new channels for reaching audiences. Despite the innovation, there remains a constant: Marketing abhors a vacuum. “The truth is, if you’re not [...]
Today’s hemp, marijuana and marijuana-related businesses continue to grow as once-limited markets gain favor nationwide. As more states update their laws on how these products are regulated, MRBs are being established as respectable businesses [...]
When it comes to customer satisfaction, quality assurance and market competitiveness, leaders rely on the data. They reference case studies, surveys and research and compare multiple options before committing and implementing. Yet when it comes [...]
When Canada’s largest credit union experienced a massive data breach in December 2018, the story quickly gained momentum. As the press reported on the incident, it was discovered that the breach was larger than [...]
We’ve seen an important trend relevant to a good number of state credit unions nationwide. It’s one of those quiet trends that we believe could—in the long run—have significant governance consequences, [...]
The start of a year is a time we begin to set goals and also identify development areas to help meet these goals. We look at knowledge we want to gain, skills we want to [...]
The National Credit Union Administration’s recent proposed rule on federally insured credit union combinations with banks and other non-credit unions would establish new corporate governance rules for these transactions if it is finalized. NCUA [...]
The average age of a credit union member worldwide is mid-to-late 40s: In Canada, the median age is 53; in Australia, the United Kingdom and U.S., it’s 47. But with 70 million millennials ([...]
Remember when we thought more was better? In a more innocent time, leaders really believed the more information people had, the smarter they’d be, the better decisions they’d make and the greater success [...]
In our industry, we talk a lot about “table stakes”— things that credit unions have to do just to be in the game. For example, many credit unions offer a mobile banking app. Although they [...]
Split-dollar life insurance is becoming a more popular executive benefit for credit unions. When executing these agreements, it’s important to consider the big picture by answering these questions: How will this split-dollar agreement fit [...]
Practically every employee at any organization has at least entertained the prospect of leaving their current workplace. Whether a fleeting thought or a serious consideration leads them to actively pursue other employment, this is the [...]
