Credit unions and their employees face intensifying challenges. With increasing fiduciary risk, market volatility and employee retirement unpreparedness, the need for a 401(k) solution that can provide the due diligence, employee education and user-friendly [...]
The other day I heard the expression, “Don’t let your ice cream melt counting someone else’s sprinkles”. I love that! How true it is. We often compare ourselves to others in social and [...]
I’m a past chapter president for a well-known international women’s organization, The Links, Incorporated. Before I took office, I had a vision to ensure that we were a diverse group of women comprised [...]
There’s an old adage that if you want to get something done, find someone busy to do it. And there’s a limited supply of those busy people. Put those two ideas together and [...]
The growth of technology combined with the idea that we need to work harder to achieve more is a popular concept in the modern workplace. According to a study by Techtalk, 44% of U.S. [...]
Your phone rings. You don’t recognize the number, but you assume it’s a local call because it’s from your area code and the first three numbers are the same as your telephone [...]
Recently, the National Credit Union Administration board unanimously approved a proposal allowing federal credit unions to accept nonmember and public unit shares up to 50%. The goal of this regulatory relief is to allow FCUs [...]
Core processors are often equipped with such a wide array of functionality and customization options that credit unions may not be using their systems to full effect. Most vendors offer some form of optimization service, [...]
With passage of the Dodd Frank Act in 2009, the financial services industry has become even more highly regulated. Not surprisingly, there has been a corresponding uptick in consumer class action litigation against financial institutions. [...]
It might sound ridiculous that any credit union could overlook tech training, but it happens. CUES member Maria Rolston knows why. “It can be overlooked because there is so much going on … that it can [...]
Your credit union has not been pleased with its core system performance in the past year or so, and your contract renewal is approaching. The management team has decided that it is time to look [...]
At the 2019 Association for Talent Development International Conference and Exposition that was attended by more than 13,000 people in May, the room was full for one of the conference keynotes, Oprah Winfrey. I [...]
“If you live long enough, you will see everything” is how one credit union executive reacted to the idea that banks should consider acquiring credit unions. Just a few years ago, the idea of a [...]
As I prepared to immerse myself in a digital marketing certification program a few months ago, I came across this statement on the university’s website: “Digital marketing is really a misnomer—there is no [...]
Privacy is an enduring concept highlighted in news of data breaches and how personal information is collected, shared and even sold. Most, if not all, credit unions have an obligation to protect the privacy of [...]
