Thank you for tuning in to episode 194 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera, formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services.
My guest on today’s show is Lauren Culp, the current President & CEO of CUInsight and soon-to-be Executive Director at the National Credit Union Foundation. Lauren discusses her upcoming career transition and reflects on her time at CUInsight. She shares valuable insights about leadership, communication, career development, and how we can break new ground to grow our industry.
During our conversation, Lauren opens up about the bittersweet nature of leaving CUInsight after five impactful years, reflecting on the accomplishments she's most proud of. She is excited about the people in the credit union industry and the alignment of their goals to help evolve and grow our movement. Lauren shares insights and offers tips on executing strategic plans and getting everyone on board. She emphasizes the importance of listening, collaborating, and fostering a supportive team culture. Listen as we explore the theme of transitions, including the larger shifts happening within the credit union space.
As we wrap up the show, listen in as Lauren shares the best advice she’s been given around feedback, a book she recommends, and inspiration to change the world. Enjoy my conversation with Lauren Culp!