How to analyze your stakeholders
They can make or break your change initiative. by: Lisa Hochgraf When credit union executives are trying to lead, they need to get buy-in from a variety of people–or stakeholders. For example, if the [...]
CUES News Archives
Compare your ‘leadership brand’ to your CU’s culture
Is it congruent or running counter to culture? by: Lisa Hochgraf A corporate brand is the three or four words people consistently think of when they think of that company. A public figure’s brand [...]
Managing mobile-only members
Three strategies for keeping them engaged. by: Chris Steffes According to Bank of America’s 2014 “Trends in Consumer Mobility Report,” almost half (47 percent) of consumers use mobile or online banking as a preferred [...]
Inspirational leadership, one step at a time
by: Noel Sanger The Royals are in the 2014 World Series after 29 years! This is an amzing feat for any team let alone a team that plays small ball. Small ball you ask? Small [...]
EMV reflections after International CU Day
The time for a chip card game plan is now. by: Michelle Thornton Last Thursday–International Credit Union Day 2014–offered an opportunity to reflect on the growth of the credit union movement globally. One [...]
Duchess of Cornwall to welcome CUDEs
International CU Day meeting at royal residence is good for UK CUs–and the global movement. by: Lisa Hochgraf It might surprise you to learn that a June BBC news article reported that just 2 [...]
Inspirational leadership will bring the ‘entire’ team together!
by: Noel Sanger Hollywood couldn’t have written a better script for the Kansas City Royals so far during Major League Baseball’s postseason. Think about it – an underdog team, four, extra-inning playoff games, a [...]
Take Steps Now, Before Aug. 1 Mortgage Rule Change
It’s a whole new world for mortgage lending. by: Theresa Reinke The TILA/RESPA Integrated Disclosure rule is the biggest mortgage lending regulatory change we have seen in recent memory. This rule will directly [...]
Build your team Mentor!
by: Noel Sanger Major League Baseball’s Postseason is in full swing and as the drama unfolds leading up to the World Series, the chants coming from the stands grow louder and louder. The chant [...]
Tool helps leaders make career decisions
Participants in new CUES course identify their workplace strengths, so they can make the most of them. by: Lisa Hochgraf What are your biggest strengths–the strengths on which you can build your best work [...]
Tell the story, be the advocate!
by: Noel Sanger My heart dropped when I read this headline: Membership declines at 54% of nation’s credit unions in 2nd quarter It got me thinking about important questions we should all be asking [...]
‘Some Assembly Required’ supports change
By Christopher Stevenson Common sense would seem to dictate that consumers would derive more value from furniture that is delivered assembled. Really, who wants to buy a desk in pieces, pour all the parts onto [...]
Inspirational leadership, the start of the movement!
by: Noel Sanger Have your weekends changed recently? Have you been hearing the roar of the crowd at a stadium or been glued to the TV watching your favorite college football or NFL team? Whether [...]
Innovation creates win-wins for your credit union
Just being on the campus of MIT makes you feel smarter. When I was there last month for CUES’ inaugural Strategic Innovation Institute I, I was inspired by the many great ideas—everything from a [...]
Why you should ‘crash’ an event
Connect with others who want to make a difference. by: Dana Murn-Kohal Free registration to a great credit union industry event is a cool part about being a “crasher” through The Cooperative Trust. But it [...]