During OnBoard’s ATLAS Leadership Series, technology pioneer and IBM Fellow Emeritus Nick Donofrio explained the mindset leaders can adopt to spur continuous improvement. A prolific board director, Donofrio recently published a memoir called, “If [...]
From credit union consolidation to lingering “Great Resignation” trends, several market realities are pushing leadership continuity toward the top of the list of credit union priorities. Add to those realities inclusion of succession planning in [...]
Credit unions are facing historic challenges that make compliance increasingly difficult: high staff turnover and increased regulatory oversight. But a thorough compliance management program can help credit unions manage staffing changes, remain compliant and stay [...]
You could easily make the case that credit unions’ situations are incredibly different from that of Silicon Valley Bank (and two others) that failed in mid-March. Credit unions are required to maintain a much higher [...]
It’s long been a challenge for credit unions across the country to attract talent that stays. “Most attrition was/has been occurring in the front-line employees hired in the last 12 months,” says CUES [...]
Finding the right strategy for growth is a challenge for many credit unions today. According to the most recent data from the NCUA, annual membership growth hovers around 4.4%. And credit unions often struggle [...]
More than ever, it’s critical for credit unions to find ways to prioritize the speed of innovation and delivery when it comes to digital transformation. The pressure is on to improve member journeys, reduce [...]
If you don’t think the saying “Everything old is new again” applies to financial fraud, think again. Check fraud is on the rise again. While that might seem like stealing a horse and buggy [...]
Whether you are currently employed or seeking a new opportunity, how will you know if the job you’re in—or one you might be pursuing—is right for you? Here are a few consideration [...]
Last month I shared some basic methodology using “back-of-the-napkin math” to address what your credit union is likely facing: falling used car values. In reality, what all auto lenders are experiencing now is a double [...]
On March 14, CUESolutions provider Cuna Mutual Group hosted a Special market update: Bank crisis webinar discussing the current state of the market related to the banking crisis. Since Tuesday, the stream of headlines covering [...]
Today’s members want more tailored interactions. A recent study by AWS showed that 50% of digital banking consumers expect their credit union to provide a highly personalized experience. In an increasingly digital world with [...]
Fintechs came onto the scene over a decade ago. Ever since, digital transformation and optimization have been buzzwords in the banking industry. The emphasis on digital transformation picked up speed after the financial crisis of [...]
Leaders have a huge impact on our employees’ state of mind. Virtually everything we do and say elicits a psychological reaction. We can make them feel positive, engaged and empowered, or we can strike fear [...]
Credit unions are facing a difficult people problem, and it may not be the one that immediately comes to mind. While labor shortages and other Great Resignation-style woes continue to complicate the movement’s human [...]
