Elevate how you coach your peers and direct reports
When you hear the word coach, what comes to mind? Sports? A mentor? Your manager? A teacher? At the bottom of this word is the imagery of an individual who guides, directs and motivates you [...]
CUES News Archives
Are your employees on track for retirement?
How do your employees rank when it comes to financial literacy? Do they feel confident in their retirement plans? Eighty-five percent of Americans report feeling stressed about their personal finances, so it’s smart to [...]
Lending Perspectives: Are you collecting your stories?
As I have shared from time to time with my readers and followers, I really enjoy writing. It’s said that writers write about what they know; I write about what I’m experiencing daily [...]
How credit unions can help build a green economy
Financial institutions have a vital role in expediting to play in the shift to a green economy. Credit unions, with their strong ties to members and local communities, are uniquely positioned to drive positive change [...]
Kinecta’s ERGs bring people together inside and outside the organization
2020 was a pivotal moment, and not only because of the pandemic. The murder of George Floyd sparked many to recognize the inequities that exist across this country, including within financial institutions. To help address [...]
NextGen Know-How: 6 strategies to deliver impactful presentations
Earlier in my career, my VP asked me to prepare and deliver a presentation to our board of directors on a project we were leading. I had very little experience speaking in front of people, [...]
Seven ways to modernize performance reviews
If a performance review doesn’t make an impact, does it even matter that it happened? It’s fair to say that performance reviews don’t have the best reputation with managers or employees. Employees [...]
Focus on mobile engagement this financial literacy month
Americans have been on a personal finance roller coaster for the past few years, so it’s no surprise that 77% of consumers are experiencing anxiety about their financial situation. As consumers face the highest [...]
The green economy: Opportunities and risks for credit unions
What is the first thing you think of when you hear the word “green”? A forest? A frog puppet? A dollar? A recycling box? How about the economy? According to the United Nations Environment Programme, [...]
Diversity Insight: Financial transparency is fundamental to financial inclusion
Financial inclusion is essential when promoting access to financial services to underbanked and unbanked populations. According to the latest LexisNexis Risk Solutions Financial Transparency and Inclusion Report, two-thirds of the world’s financial institutions are [...]
Will you be ready when NCUA’s cyber reporting rule takes effect Sept. 1?
Cyber incidents are in the news and on the rise. Now, there is a cyber incident mandatory reporting rule unanimously adopted by the National Credit Union Administration board members scheduled to take effect Sept. 1. [...]
Trust is on shaky ground
Although few would argue that credit unions represent a trusted brand, trust itself is on shaky ground. Nerve-wracking bank collapses aside, financial institutions have been struggling for years to pin down precisely what it takes [...]
The importance of improving your members’ financial health
The U.S. is facing a financial health crisis. For the first time since 2018, the percentage of people in the U.S. considered financially healthy decreased from 34% in 2021 to 31% in 2022, [...]
Tackle the SEO marathon as a series of sprints
It’s been said again and again that search engine optimization isn’t a race; it’s a marathon. It works as a metaphor to set expectations that content work takes time and effort. It [...]
HR Answers: 6 ways to avoid stuffy interviews
Interviews are one of the best ways to get to know a candidate before they join your credit union team. But let’s face it—interviewing really isn’t fun for either side of the [...]