It’s no secret that U.S. workers are leaving their jobs in record numbers in what’s been dubbed ‘The Great Resignation.’ More than 11 million workers left their jobs between April and June [...]
When I joined my first credit union almost 30 years ago, the member experience looked a lot different than it does today. Member service was limited to business hours—with the exception of Thursdays, when [...]
In the fall of 2021, CUES worked with TalentTelligent, a research-based talent management tool provider, to conduct research to determine the most critical credit union leader behaviors needed to drive effectiveness and relevancy for the [...]
Depression affects 6.8 million adults (31%) of the U.S. population. It affects people whether they’re at home or at work, awake or asleep, and can have a significant impact on a person’[...]
2022 opened with some good news about leadership diversity. On Jan. 3, the New York Times reported that directors who are Black, Asian, Hispanic, Middle Eastern or from another nonwhite ethnic group now occupy 4,[...]
We’ve all seen the recent headlines: Inflation is up. Purchasing power is down. Pandemic relief money to consumers has ended. Both new and used car values are inflated. Borrowers are taking out larger loan [...]
Credit unions have not been immune from the effects of the pandemic-induced Great Resignation; employees have quit their jobs in higher-than-usual numbers, and positions have remained unfilled much longer than is typical. You may have [...]
Costly compliance issues and risk variables are on the rise for credit unions and can get in the way of meeting strategic goals. Luckily, in the age of digital transformation, credit unions can plan for [...]
Recently, several major companies including Twitter, Marriott, SolarWinds, MGM Resorts, Zoom, to name a few, fell victim to cyberattacks. These attacks spanned a wide range of types, including malware, phishing, ransomware, denial of service, man-in-the-middle [...]
Strategic planning time! Do I hear groans or cheers? In my experience sitting on boards and employed as a nonprofit staff member, I typically hear some grumbling when the topic of strategic planning comes up. [...]
When you find success, a lot of people are going to want the results you’ve had, but the question will be: “Are they willing to do what you’ve done.” I didn’t realize [...]
Discussions about regime change usually occur in a geopolitical context when one country’s leaders seek to replace their counterparts in another. But emergence of regimes and changes associated therewith occur in many settings, including [...]
Credit unions are facing unprecedented times. During the pandemic, many rallied to address the strain on credit union employees and members. But the changes and pressures on the credit union industry have created opportunities for [...]
Are you missing something in your video marketing strategy? You may be creating marketing videos constantly, sharing them on all of your social media channels regularly and even adding them to your homepage. But still, [...]
While I don’t like to think about it too often, I must face facts: Retirement is in my foreseeable future. It won’t happen in the next year, but it won’t be five [...]
