For credit union agents and their members, security and privacy are a two-way street. Members need to make sure their sensitive data is private and secure, while remote agents need to make sure their security [...]
There is no better time than the present for credit unions to establish their presence in the virtual world and position themselves above the competition. As society continues to embrace all things digital, the metaverse [...]
Cryptocurrency has captured the industry’s attention more in the last year than any other payments topic. Recently, the digital asset has experienced an explosion of growth. In fact, on any given day, the market [...]
There’s a reason that internal auditors are called the third line of defense. They ensure your credit union’s operations are safe and compliant. But how do you know if your defense is strong [...]
Today, many credit unions are searching for ways to increase revenue by broadening membership beyond traditional affinity or select employer groups and even beyond the local community. At the same time, there are an unprecedented [...]
I’ve spent almost 39 years in the lending business, and I thought I had seen it all. I have never seen rates, both short- and long-term (as defined by the two-year and 10-year Treasury) [...]
Consumers and businesses increasingly expect payments to move quickly and securely, anywhere in the world. As the speed of payments increases and settlement happens in real time, fraud and risk management practices must be adapted [...]
As we continue marching towards final adoption of the Fair Accounting Standards Board’s ASC-326 (a.k.a., current expected credit loss, or CECL for short) in January 2023, community banks and credit unions are [...]
As a young professional just out of college, I decided I wanted to manage people. Leadership seemed so glamorous—having the authority to make decisions, being in charge of a department and making more money. [...]
Historically, conversations regarding personal finances, or financial wellness, were generally kept to a minimum. For the most part, financial struggles or victories were treated as something to keep to oneself. While still the case for [...]
The Consumer Financial Protection Bureau has published revised examination guidance and a compliance bulletin that expand the scope of unfair, deceptive or abusive acts or practices. This expansion will result in greater scrutiny and increased [...]
What does the word “leadership” mean to you? If you’re among the next generation of leaders, you may be motivated more by roles that give you a sense of identity and purpose rather than [...]
Economists and investment strategists are said to suffer from a malady known as “physics envy.” The physical universe is governed by laws that create certainty about the outcome of an action. If a ball is [...]
A few years ago, the Harvard Business Review published an article about the states of disruption across all industries. Retail banking fell into the category of “high” levels of current disruption and “high” susceptibility to [...]
Four experts weigh in on the disruptive, always-changing payments space—and their recommendations for how to capitalize on it. Payments Personalization From Amazon suggesting your next buy before you even realize you need it to [...]
