It can be a struggle for boards and other stakeholders to consistently connect their organization’s actions and measures of success to its strategy. Sometimes the strategy that was decided on during planning may become [...]
What do C-suite executives think about? And what are the best ways to communicate with them based on their style? We might assume that a credit union’s chief financial officer must be a linear [...]
Imposter syndrome. The confidence gap. For many women, these are all-too-familiar phrases. Even in an industry filled with accomplished, talented women, many of us admit to feelings of self-doubt that persist despite our education, experience [...]
Whether they serve anyone in a branch of the U.S. armed services, employees of a single company or several enterprises, or those who live, work or worship in a small town, all credit unions [...]
Great Lakes Credit Union, a Northern Illinois-based credit union with more than $1 billion in assets, is focused on empowering its 80,000 members and the communities it serves—promoting financial literacy; giving back to [...]
Here are some “givens.” Endless and annual CEO, C-suite and board surveys confirm that everyone is concerned about the strength of the talent bench. They state that the quality of talent management is among their [...]
Truliant has been intentionally developing its diversity, inclusion and equity practices for several years. Here’s some initial advice for executives who are thinking about starting a diversity program: Be courageous. Be curious. Be humble. [...]
When asked about their careers, successful people often thank those closest to them—their bosses, mentors, parents or friends. They may reflect on their own passion or relentless energy. Rarely do they acknowledge overcoming self-esteem [...]
One of our senior directors got a call a few weeks ago from the CEO of a core provider. Mr. CEO complained that one of our consultants mentioned to a client that his core system [...]
During the first April session of the High Performing Board Digital Series, presenter Steve Morrissette surveyed course participants and found that 25% of them were holding board meetings entirely in person; a somewhat greater proportion [...]
Litigation related to overdraft protection has focused mostly on the timing of clearing, posting and settlement of payments through the various networks—and whether members are aware of them. While many overdraft operations experts say [...]
If you serve on a board, you know that nearly every board meeting has operated in a primarily digital setting for two full years. For many boards, this digital and virtual shift unlocked an entirely [...]
For credit union agents and their members, security and privacy are a two-way street. Members need to make sure their sensitive data is private and secure, while remote agents need to make sure their security [...]
There is no better time than the present for credit unions to establish their presence in the virtual world and position themselves above the competition. As society continues to embrace all things digital, the metaverse [...]
Cryptocurrency has captured the industry’s attention more in the last year than any other payments topic. Recently, the digital asset has experienced an explosion of growth. In fact, on any given day, the market [...]
