New territory is opening up for sophisticated credit unions: access to the capital markets, where long-term debts or equity-backed securities are bought and sold. Last year $2.3 billion GTE Financial, a federal credit union [...]
Originally utilized in 1969, LIBOR—the London Interbank Offered Rate—was officially adopted by the British Bankers Association in 1986 as a benchmark rate and has subsequently become the global standard for the rate at [...]
The past few months have been one of the most challenging times I’ve faced in my adult life. Back in March, when our school system announced that schools would be closed for two weeks [...]
Fifty Northwest credit union CEOs gathered last year, and the topic turned to Amazon Prime. Nearly all were members and enjoyed Amazon’s “One Click to Buy” feature. Convenient, cool and a new normal most [...]
It’s an election year in the U.S. That means elevated levels of election coverage, civic engagement and—unfortunately—interpersonal conflict. Political rhetoric has reached a fever pitch and the campaign trails have blazed [...]
Typically, when I ask a financial brand about the ideal audience they’d like to attract, they tell me they want to reach three audiences: Students, i.e., the 16- to 22-year-olds Prime lenders, i.[...]
In response to the pandemic, the National Basketball Association, Major League Soccer and other leagues have announced plans to create enclosed campuses where their players, coaches and staff members will live and play full-time in [...]
A great feature about “employee universities” is that credit unions don’t all have to follow the same blueprint, says Holly Baumel, director of staff development at $620 million Blackhawk Community Credit Union in Janesville, [...]
There is no doubt that the coronavirus has disrupted nearly every aspect of our daily lives and ushered us into a “new normal” that is still rapidly evolving. As we adjust to our new reality, [...]
It may be a cliché, but that doesn’t make it any less true: It is lonely at the top. A sense of isolation isn’t just an issue for newly ascendant CEOs whose relationships [...]
Success doesn’t look the same to everyone. Consider the story arcs of fictional characters Don Draper and Peggy Olson of the television series “Mad Men”—the ’60s drama portraying the ad men (and women) [...]
I’ve been engaging in a lot of conversations lately about bias. Any bias we hold, especially unconscious bias, influences our daily interactions via perspectives we seek, ways we communicate, ideas we endorse, and even [...]
Just as a rising tide raises all boats, a low tide can bring many a ship, even the most sturdy and steadfast, to ground. In many ways, the COVID-19 pandemic has been a financial and [...]
As credit union branches closed in response to the COVID-19 health crisis in March and April, members’ primary interaction with credit unions was occurring either via the drive-thru or the ATM. “People felt safe using [...]
Assessments of the effectiveness of fraud detection models need to keep pace with the maturation of the algorithms powering those tools, suggests Chris Nickerson, CEO of Lares, a business security consulting firm based in Denver. [...]
