The latest from Sundeep Kapur

- by Sundeep Kapur, Digital Credence

Delivering on a Royal experience

Meet Pam Haller, EVP – Chief Digital Experience and Marketing Officer at Royal Credit Union. Unencumbered by legacy thinking, Pam entered the credit union world in 2018 and her approach ...

- by Sundeep Kapur, Digital Credence

Conducting a deep digital transformation

Did the Rubber Meet the Road? So many financial institutions have been focused on creating that ultimate digital experience – the focus was on design elements, process improvement, and an investment ...

- by Sundeep Kapur, Digital Credence

We rise together

“Credit Unions are built for this. They are the fabric of our community. They are the bridge between financial services and human beings.” (Thank you Bruce and Bill). We are ...

- by Sundeep Kapur, Digital Credence

Executing on our 2020 vision

Happy New Year and welcome to a new decade. The dramatic changes from 10 years ago have given us both challenges and immense opportunities. Many of us spoke about 2020 ...