High-performing organizations need high-performing people, and people need feedback fully develop into high performers. Enter talent development best practices. In our work with financial institutions, we have found that leaders are often unaware of how [...]
This spring marks the beginning of a new era in the National Credit Union Administration’s approach to call reporting, compliance examinations and regulatory capital for federally insured credit unions. These changes should help strengthen [...]
COVID-19 has severely impacted staffing dynamics across all industries. As pandemic uncertainty wanes and the new normal becomes the newer normal, financial institutions continue to bear the brunt of resources stretched thin and workloads exceeding [...]
I was recently facilitating a retreat for one of our credit union clients when one of the board members—a male board member—started going toe-to-toe with me on the subject of good governance. Really? [...]
If you’ve read enough of my columns, you should have a sense that I write about things I’m experiencing in the office. That’s intentional! First of all, it makes the writing process [...]
Environmental, social and governance factors play an increasing role in bank and credit union decision-making. Climate considerations, whether the result of government mandates, shareholder activism or environmental shifts, have altered risk assessment models. Additionally, the [...]
From time to time, Kohl is asked to do a comparative audit of a credit union’s internal systems. For example, we might compare the profitability servicing a credit card versus the profitability of servicing [...]
Virtually every leader dreads giving (and receiving) performance reviews. There are always too many to complete, they take too long, and assuming there is software involved, the software is always too clunky or over-simplified. Worst [...]
The push for more seats at the executive table continues, as it has for decades, for women across the United States. A recent study by Catalyst.org, a nonprofit organization dedicated to increasing the number [...]
Headquartered in Frankenmuth, Michigan, Frankenmuth Credit Union has more than 60,000 members, surpassed the $1 billion asset threshold in 2021 and has been recognized for outstanding service by being named the Forbes 2020 Best [...]
It’s been almost a decade since Sheryl Sandberg first told women in business to “lean in” and become leaders in the workplace. And while women are making impressive strides—a record 41 CEOs on [...]
As organizations struggle to retain their most valuable asset—their people—in the second year of the pandemic, it’s become clear that people strategy is everyone’s responsibility; it doesn’t just belong to [...]
The National Credit Union Administration’s announcement of adding “S” to the CAMEL rating system, separating market sensitivity from liquidity, didn’t cause much fanfare. Ratings for individual credit unions are not expected to change [...]
During my tenure as VP/human resources for a credit union in Maryland, I worked with two human resources generalists. Both were good at their jobs; they each had completed training and certifications in HR. [...]
Credit unions seeking to expand their reach are often caught between their mission to offer the very best service to their members and their aggressive growth plans and revenue goals. Striking the balance and getting [...]
