Tech Time: 4 ways to reduce your technology spend
Every bank and credit union CFO I have ever met would like to pay as little as possible for the most value. Each executive would like to pay their vendors, landlord, janitorial service and even [...]
CUES News Archives
2020 CUES emerging leader project: Reducing linguistic barriers
CUES is so pleased to have Lindsey Walker, CMM, as its first-ever CUES Emerging Leader. Executive assistant at Tampa Bay Federal Credit Union, Tampa, Florida, Walker kindly took the time to answer some questions about [...]
Good Governance: Transitions of power
The recent transition of power in our country got me thinking about transitions of power in credit unions—both at the board and CEO levels. I think as a community, we give the most thought [...]
Credit union branches—Still relevant in 2021?
As we enter 2021, it’s widely understood that COVID-19 was a major accelerator for digital transformation in banking. Credit unions’ most highly engaged members didn’t need a pandemic to push them into digital [...]
Purposeful Talent Development: Know why you’re doing things
The word "purpose" has taken center stage in this Purposeful Talent Development blog series since it began in 2018. The way we work, communicate and develop talent has shifted a bit since then, but one [...]
Leverage strategic giving: A natural fit for credit unions
Community giving is a part of our credit union heritage. It’s who we are, and the people we serve look to us to do the right thing. A survey completed by Markstein/Certus Insights [...]
Inside Marketing: How SEO can benefit your credit union
Search engine optimization, or SEO, is key in setting your credit union apart from competing financial institutions. SEO is the theory or practice of making sure your web content appears high on the results pages [...]
Lending Perspectives: 4 new year’s resolutions for keeping your credit union’s purpose consistent
I’m probably no different than most people when it comes to making resolutions for the new year. I have a few go-to resolutions that I recycle and perhaps develop one new idea each year. [...]
How to pave the way for black male leadership
We are nearing the end of the year 2020, and there is still a perception held by some, a myth perception, that black men in our society are threatening, violent or not trustworthy, and uncooperative. [...]
How your asset/liability management model makes budgeting and forecasting easier
As we head into the new year, credit unions and their boards are typically finalizing their budgets for the upcoming year. This year that means dealing with the operational impacts of the coronavirus pandemic and [...]
NextGen Know-How: 6 inspiring resources to start the new year
Doesn’t it feel good to turn the page to 2021? Perhaps not much has changed, but having a fresh start with the new year brings hope of better things to come. In January, many [...]
Small businesses and small lenders to star in PPP, round 3
Passed by Congress on Dec. 21, 2020, the Economic Aid to Hard-Hit Small Businesses and Nonprofits and Venues Act, a part of the Continuing Appropriations Act, 2021, covers the incremental $284 billion allocated out of [...]
Card innovation needs to be a focus in 2021
With 2020 came a move to all things digital. In payments, digital-first cards—new and replacement cards that are available digitally before a physical card is issued—have risen as the new standard. While financial [...]
Your payments revenue is at risk
It’s not news that revenue from payments is at risk. According to Accenture Research, by 2025, nearly 15% of retail payments revenue will be at risk from card displacement by real-time payments, competition from [...]
Establishing risk tolerance in the face of COVID-19 ambiguity
Before a credit union can prudently determine how much support it can offer members during these challenging times, leaders must first step back and take the time to establish an adjusted risk tolerance. I’ll [...]