What IS an accidental leader?
What in the world is an accidental leader? In short, it’s anyone who finds themselves in a leadership role when they never had plans of being a leader. They never expected or maybe never [...]
What in the world is an accidental leader? In short, it’s anyone who finds themselves in a leadership role when they never had plans of being a leader. They never expected or maybe never [...]
There’s no denying the last few years have been trying for credit union leaders. We’ve survived the COVID lockdowns; we’re shouldering through the Great Resignation and inflation to name a few. These [...]
I often share just how badly fear can hold you and your credit union back from its fullest potential. Fear can lead you to pivot from your credit union’s strategic plan, make poor decisions, [...]
Two trees in the forest One was crooked, one was straight Crimson bark and emerald needles Growing day by day And though they looked so different They enjoyed the rain the same Side by side [...]
Messaging via Slack on how to gain and maintain engagement from both our teams and members, one account manager typed, “The credit unions that do well and hit their goals are having regular staff meetings [...]
Life was very different 15 years ago. Second Gen iPhone came out and the big deal was 3G and it finally had GPS! Blu-ray players went “mainstream” Google introduced the android Blackberry debuted the Storm [...]
The American Small Business Institute recently asked a colleague and mentor to answer this question: “What are the Top Five Qualities of an Advertising Consultant in 2023?” Not one to lie, or waste an opportunity [...]
“The fishing was good; it was the catching that was bad!” – A.K. Best On a recent beach trip, I saw charter fishing boats move almost in unison from one spot to another. It was [...]
“You’re fired.” It stings. Your Marketing Co. was recently fired from a credit union marketing client. It’s hard not to take it personally. But every failure is a learning opportunity (which if you [...]
The Great Resignation. Quiet quitting. Volatile markets and interest rate hikes. The list of stressors for credit union leaders could go on and on (and on). After being in business for myself for more than [...]
“Let’s also say that change is neither good nor bad. It simply is. It can be greeted with terror or joy: a tantrum that says, ‘I want it the way it was!’ or a [...]
Your Marketing Co. recently partnered with Helixa to help better understand our credit union marketing clients’ ideal members. Rather than hopeful guessing, we’re using the Helixa platform to help connect our clients in a [...]
How can we remove stress from our life so we can enjoy it more? I’ve often pondered that question for myself and my team, but after listening to the story of Alia Crum on [...]
As I facilitated a credit union strategic planning session for a high-performing credit union recently, the board chair asked a question that I had to think about carefully before I answered: “Why should someone join [...]
“We’re better than those guys across the street. They suck! We have the same services, but we’re better. I don’t understand why they’re growing and we’re not!” What if I [...]