“We need younger members!” Of course, you do. I always think of the words my salty, old aunt used to use when I was a kid: “Hold out one hand, put the other under your [...]
How can we remove stress from our life so we can enjoy it more? I’ve often pondered that question for myself and my team, but after listening to the story of Alia Crum on [...]
“Risk is the clue that our dreams are both real and great.” – Craig D Lounsbrough When you think of life insurance commercials, what comes to mind first? Think about the most recent commercial you’ve [...]
A few federal holidays here and there. Team member vacations need to be covered in the branch. Your own vacation if you’re lucky. Not to mention you’re stuck in that weird limbo between [...]
Thank you for tuning in to episode 38 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought [...]
When a company or organization dies, one commonality among the majority is comfort. As I type this, I’m mighty comfy sitting in my plant room in my vintage Woodard rocking chair overlooking my garden. [...]
The conference room smelled of strong coffee and jelly donuts. Eyes rolled when the suited fella walked into the room for his day-long tantrum. It was the first sales training event I had ever been [...]
People helping people. Those are big words, meaningful words. They carry weight. Do your credit union’s brand actions align with that mantra? Do they align with whatever other promises your make in your mission, [...]
You’re a coward! Yes, you! “It takes one to know one.” Indeed, it does, which is why I feel confident in calling you out. Because much like you, I hate tough conversations and big [...]
There’s one rule I ask each of my clients to abide by, with no exceptions, whether it’s credit union strategic planning or strategic marketing for our clients. That rule is: Ask a freaking [...]
There are a record number of credit union job openings, and yet, nobody is getting hired. Just reading this opening sentence has some of you thinking about the minimum wage movement for $15 an hour, [...]
What do my best practice credit union clients all have in common? By best practice, I mean my clients who are consistently hitting their growth goals and have exceptional cultures where people WANT to work, [...]
During an onboarding meeting with a new credit union marketing client, I was asked point blank: Why aren’t we growing loans when so many other credit unions are? She went on to explain the [...]
What would you do if Facebook disappeared tomorrow? It’s a question I posed to my social media team last year and a question that is more relevant today than ever. As the founder and [...]
“Merge or die” was the clickbait headline of a recent trade journal article, and it did its job. It got my dander up enough to pen a response, which garnered positive feedback from other raging-mad [...]
