5 books worth reading in 2022
Year three of reaching my reading goal, which is typically to read one book per month. I failed on that his year, kind of. With life opening back up, I took more time re-connecting with [...]
Year three of reaching my reading goal, which is typically to read one book per month. I failed on that his year, kind of. With life opening back up, I took more time re-connecting with [...]
Each year at YMC we choose a word for the following year. We never throw away the word(s) from previous years, rather we choose a word to build upon for the upcoming year. In [...]
I just finished reading a recent business article about the “perils” of hiring a branding agency. Wowsers. Let’s just say this “big” exec considers all branding and ad agencies “asses.” If you’ve ever [...]
“We’ve used ad agencies before. We’ve outsourced our credit union marketing before. Nothing seems to work.” Here’s a dose of reality. You haven’t had someone with the integrity to speak up [...]
Is your credit union broken? Are goals not being met? You’re not alone, and you’re not too far gone. You just need a little Kintsugi. I recently read an article on Kintsugi (another [...]
As we approach 2022, credit union marketing plans must hone in on information and details of your ideal members’ lives to engage with them most effectively. Marketers need to focus on having the right approach [...]
“We have all the technology the big banks have.” That was the value proposition given to me by a credit union CEO once. “That’s why people should switch to us.” If you offer the [...]
How many people are currently in the market for the products and services you offer? 10%? No. 5%? No. 1%? No. Usually, it’s a tiny fraction of 1%. When you’re trying to reach [...]
Mood or mode? Did you know both words share the same root word? Modality. A modality is the way or mode in which something exists or is done. I point this out because it’s [...]
How you frame what you do matters. For credit unions to solve people’s problems and provide real solutions, it helps to know what people are ready to hear and believe. To make an impact, [...]
First, let’s get on the same page about what a LIE is. A lie is an untruthful assertion in which the speaker intends to cause belief in the truth of a statement that the [...]
After a very tough year dealing with post-pandemic problems, credit unions are starting to see the silver lining. Credit unions continue to figure out the best way to help members and the surrounding communities. Now [...]
If you’ve looked back on past strategic plans for your credit union and titled them “the road to nowhere,” it doesn’t have to be that way in 2022. It doesn’t matter the [...]
As things transitioned back toward normalcy during this pandemic, one credit union exec I spoke to expected branch traffic to recover. Well… it hasn’t. Nor do I expect it ever will. This dependency on [...]
“Where am I going to find time to accomplish all of this?” Most likely you’ve said that before, or some variation of it. I’m guilty as charged as well. When I hear this [...]